FCA proposes additional measures to help insurance customers in financial difficulty

Regulatory Updates | 16/10/20

The FCA has published proposals on how firms should continue to seek to help customers who hold insurance and premium finance products and may be in financial difficulty because of coronavirus (Covid-19), after 31 October 2020.

This guidance follows the temporary measures that have been in place since May this year. The proposed guidance sets out how firms should provide tailored support to consumers who have already had a payment deferral and those newly in financial difficulty due to changed circumstances relating to coronavirus.