FCA podcast: Sheldon Mills on cost of living

In a special podcast episode, FCA Executive Director Sheldon Mills, talks about the regulators actions in helping to tackle the impact of the cost of living crisis on consumers. He talks about their expectations of firms readiness to support struggling consumers, pointing to the FCA work on mortgages, helping borrowers in financial difficulty and the consumer duty will aim to improve communications to help consumers make informed decisions about products and services.

Source: FCA