FCA podcast: Information sharing and the April deadline

In the latest FCA podcast on Consumer Duty, FCA Head of Competition Policy Ed Smith talks about the FCA’s expectations for manufacturers to complete and share their products and services reviews by 30 April 2023 and the reasons behind the milestone. He talks about the need for firms to work together to deliver good customer outcomes and the requirements for information sharing after the Duty comes into force in July, including what should happen in the case of any disagreements within the distribution chain.

Source: FCA