FCA confirms support for customers who are struggling to pay their mortgage due to coronavirus

Industry News | 02/06/20

The FCA has confirmed the support firms should give to mortgage customers who are either coming to the end of a payment holiday or who are yet to request one. The FCA is also reminding customers that if they can afford to resume payments, they should. For customers still experiencing temporary payment difficulties due to coronavirus (Covid-19), firms will offer support, with options including a full or part payment holiday for a further three months. Customers yet to apply for a payment holiday have until 31 October 2020 to do so.