FCA blog: helping consumers cope during cost-of-living squeeze

The FCA have published a blog for firms about their expectations for helping consumers cope during the current cost of living crisis. In the blog, Sheldon Mills, Executive Director, Consumers and Competition division talks about the impact on finances and how firms should encourage customers to engage and discuss financial difficulty early on. The blog also addresses concerns in relation to Buy Now, Pay Later and how consumers may be vulnerable to scams in the current climate.

Source: FCA