Coronavirus and safeguarding customers’ funds: additional guidance for payment and e-money firms – finalised guidance

Regulatory Updates | 09/07/20

The Financial Conduct Authority (FCA) has issued guidance for firms on how to help prevent potential harm to their customers in the event of insolvency during the COVID-19 pandemic, whilst complying with comply with the Payment Services Regulations 2012 and the Electronic Money Regulations 2011. Feedback Statement FS20/10 also details responses to the FCA’s May 2020 consultation proposing the additional guidance.