
6.30 pm – Drinks Reception: Albert Bar
7.20 pm – Sponsor speech: Albert Bar
7.30 pm – Casual Dinner: Albert Suite
9.00 pm – Dinner Concludes
Dress Code: smart casual

8.15 am – Registration: Networking
9.15 am – Welcome: CCTA Council
9.30 am – Introduction: Jason Wassell, CEO, CCTA
9.40 am – Panel: A mile in their shoes: understanding the alternative lending customer
- Denise Crossley, Chief Executive, Lantern
- Anna Ellison, Director, Policis
- Niall Alexander, Markets & Consumer Insights Manager, Fair4All Finance
- Simon Gregory, Sales Director, Data on Demand
10.30 am – Break: Coffee & refreshments

10.50 am – Keynote: Update from the FCA
Brian Corr, Interim Director of Retail Lending, FCA
11.20 am – Panel: Charting our course: the changing regulatory structure
- Karen Taylor, Director & Regulatory Consultant, Themis Consultancy
- Chris Leslie, Chief Executive, Credit Services Association
- Chris Fitch, Vulnerability Lead, Money Advice Trust
- Andrew Marsh, Chief Executive, Marsh Finance
12.20 pm – Break: Networking lunch

1.20 pm – Presentation: Illegal money lending, the pandemic and what you can do to help
Cath Wohlers, LIASE Manager, England Illegal Money Lending Team
1.45 pm – Panel: Testing the technology: new innovations in lending
- Paul O’Sullivan, Chief Executive, Aryza
- Mark Fiander, Chief Executive, GAIN Credit
- Julian Graham-Rack, Chief Executive, PrinSIX
2.25 pm – Break: Coffee & refreshments

2.45 pm – Raffle: Raffle draw and prize handover
2.50 pm – Presentation: Raising finance: crossing the waters
James Crellin, Director, Finance Group, Walker Morris LLP
3.00 pm – Fireside Chat: Financial Ombudsman Service
- John Wightman, Ombudsman Leader & Head of Practice (Lending), FOS
- Jason Wassell, Chief Executive, CCTA
3.50 pm – Approx: Conference closes