Overview

NAVIGATING THE NEW NORMAL

Our 2022 conference took place at the Hilton Hotel Liverpool on the 27th of April, with a networking dinner for members the night before.

After the extraordinary circumstances of recent times, the conference was a long-awaited opportunity to catch up with industry colleagues. The diverse nature of the CCTA membership means that the programme covered a wide range of topics important to the alternative lending sector.

There was a varied line up of speakers and panellists from external organisations including the FCA and FOS. Topics on the agenda included the FCA’s new Consumer Duty, affordability, and vulnerability. We also explored developments in technology and how customer engagement continues to evolve.

There were lots of opportunities to network with industry peers throughout the day, including our exclusive member dinner. Attendees included a wide range of lenders, credit brokers, debt purchasers and CRAs.

Dates

CASUAL DINNER – TUESDAY 26 APRIL 2022
6.30pm – drinks reception
7.30pm – casual dinner
dress code – smart casual


ANNUAL CONFERENCE – WEDNESDAY 27 APRIL 2022

8.15am – registration & networking
9.15am – conference commences
3.50pm (approx.) – conference concludes
dress code – smart casual business wear

Venue

HILTON LIVERPOOL CITY CENTRE
3 Thomas Steers Way, Liverpool,  L1 8LW
For more details, click here.