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Main Sponsor

Walker Morris is a distinctive and independent law firm that consistently delivers excellent results to its national and international client base. With a staff of 450, we are independently ranked assessors among the top UK law firms. The Firm has an enviable breadth of expertise covering all types of retail and wholesale financial services regulation including: consumer credit, FCA regulation, anti-money laundering, and data protection. We offer a wealth of industry experience and pride ourselves on delivering commercially focused, practical advice. Our broad client base includes lenders, credit brokers, debt collection agencies, insurers, insurance intermediaries, mortgage providers, stockbrokers, private equity houses and trade associations.

www.walkermorris.co.uk

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Gala Dinner & Raffle Sponsor

Acquired allows UK and European consumer finance merchants to securely accept and process Visa, Mastercard and American Express card payments via web, mobile and virtual terminal. Our payment gateway processes payments for the UK’s leading lending and collection companies, and we will collect over £1bn in card payments for our merchants in 2019.

Our intelligent systems help increase customer conversions and improve 1st time collection attempts.  Our rich data platform automates back office payment processes and provides perfect in-portal reconciliation of trading performance and all processing costs.

For more information on how Acquired can help improve your collection performance, or a product demonstration, please contact Michael Cleavely on 020 7486 1322 or mcleavely@acquired.com

www.acquired.com

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Panel Sponsor

Equiniti Credit Services provides advanced consumer credit technology and outsourced services to banks and other lending institutions delivering digitally enabled lending solutions to millions of UK consumers.

Anyone with a personal loan or consumer credit agreement for a car, mobile phone, new kitchen or household furnishings and appliances is very likely to have had their loan processed through Equiniti Credit Services.

The company has grown to become the UK’s leading loans management and credit technology business and by combining agile technology with expertly skilled resource, drives tangible value on behalf of its clients, managing credit assets in excess of £20bn.

www.equiniti.com/uk

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Exhibitor

Anchor Computer Systems are specialists in end to end loan and lease management solutions to the instalment credit industry. Our systems have been developed over 35 years and today our Sentinel system is used by over 200 organisations, from innovative start-ups through to well-established national businesses. Our Sentinel system is highly flexible dealing with a wide range of finance agreements across a number of lending verticals. Whether you are offering Secured or Unsecured loans, Hire Purchase, or Leases the system can support you as you grow. With a modular approach, Sentinel can take your end customer from the initial application and automated underwriting including third party searches, through to agreement administration and arrears management. Optional web services enable applications from customers, brokers and affiliates. In addition your customers can self-serve using our web portals to apply for new loans and view any of their accounts. Most importantly the systems assists you to remain compliant with all of the latest regulation. For further details contact Paul O’Sullivan on 01248 672940 or email enquiries@anchor.co.uk.

www.anchor.co.uk

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Exhibitor

Aptean is a leading global provider of mission critical enterprise software solutions. We build, acquire, and integrate industry-focused solutions to support the evolving operational needs of our customers, enabling them to increase operational efficiencies and improve customer satisfaction and loyalty. To learn how Aptean can help your organisation stay at the forefront of your industry, visit our website.

www.aptean.com 

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Exhibitor

Working with more than 20 lenders, CashFlows is highly experienced in providing payment solutions to lending companies and platforms. Thanks to a deep understanding of the challenges lenders face, we are renowned for enhancing benchmark performance having in some cases uplifted collection rates by over 25%. We assist lending businesses to accept multi-channel payments from all major card schemes. Our services will be complimented shortly with the provision of Direct Debits and Faster Payments bolstering yet further our lending partners’ payments capabilities.

www.cashflows.com

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Exhibitor

CFH Docmail are well known across the financial sector (from wealth management to consumer credit) for our unrivalled level of service delivery, quality of our background systems, cyber security and our market leading audit process. We can offer click of a button document print and post through Docmail, our marketing leading hybrid mail solution or a fully managed service. Whatever you choose you’ll be benefiting from huge time and cost savings and delivering your clients an enhanced service. To find out more contact Shelley Hawkins on 07850 099660, email shelley.hawkins@cfh.com or visit stand 2.

www.cfhdocmail.com

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Exhibitor

Experian is the world’s leading global information services company. During life’s big moments – from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers – we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organisations to prevent identity fraud and crime. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index.

www.experian.co.uk

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Exhibitor

Oyster Bay Systems continues to grow its user base, and to extend the product range that can be administered via the Vienna platform, with recent live implementations for wholesale finance and for fleet leasing working alongside mainstream loan, HP and lease contract types.

To help build further expansion, a new company – Data Profile Services Ltd – has been formed to accommodate Oyster Bay’s eponymous data processing division.

Now in its fourth decade, and with a young and vibrant management team in place, Oyster Bay is the startup or replacement system provider of choice for forward thinking finance and leasing companies.

www.oysterbaysystems.com

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Exhibitor

TriLine GRC is a Governance Risk & Compliance RegTech software solution that provides a unique fully integrated Compliance, Policy, Risk Management and SMCR framework.

The solution is designed to accommodate the stringent regulatory compliance expectations of the FCA under SYSC 6, SYSC 7 and SMCR, enabling Accountable Individuals and Senior Managers to implement and evidence high standards of compliance, governance and risk management across the entire business.

If you are currently using spreadsheets to manage compliance, risk, incidents, KRIs, controls, contracts or documentation you need to come and talk to us.

www.trilinegrc.com

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Exhibitor

Welcom provide digital lending and collection solutions for both commercial and consumer finance with our leading software Financier. Our clients range from high street names offering retail finance (revolving credit/store cards), crowdfunding and Peer 2 Peer lending. Financier is a flexible solution and has transacted over 600 million pounds in loan, store card, and revolving agreements for some of the leading high street retailers, blue-chip corporations and multi-national banks. Financier’s unique modular system allows you to rapidly deliver new products to your chosen market, whether consumer or commercial, regulated or unregulated agreements. Our solutions can be customised to your specific requirements ensuring that you have the right technology to manage your business processes. Some of our clients have grown with us for over 20 years, secure in the knowledge that our technical expertise and commercial experience will continue to help them go from strength to strength.

www.welcomdigital.com

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Exhibitor

The Vulnerability Registration Service (VRS) has been developed to help vulnerable consumers protect themselves against the financial, social and very personal hardship suffered as a result of debt and financial problems. It can be used at point of application or when deciding on any customer engagement strategies from marketing to account management, arrears and collections. The VRS continues to build its vulnerable consumer database from financial services, debt charities and third parties. Considerable interest is building from the energy companies, their regulators (OFGEM/OFWAT/OFCOM) and their trade associations. A number of suppliers are interested in sharing this data for the benefit of the consumer and wider business community and the VRS is currently working on some very positive pilot schemes. The VRS provides Users through a Closed User Group (‘CUG’) instant API access and data upload facilities and the VRS will work with Users on the most appropriate strategy for their particular circumstances.

www.vulnerabilityregistrationservice.co.uk

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Supporter

Credit Connect is a business to business digital news site for consumer and commercial collections professionals. Credit Connect’s segmented media and data information includes contacts in the consumer credit. Our media portfolio is designed so that businesses can engage, interact, network and connect, using a number of the site’s digital media platforms. Credit Connect also produces an annual Credit & Collections Technology Awards. If your company is looking to raise its profile or create business partnerships in the credit and collections sectors then make contact.

www.credit-connect.co.uk

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Supporter

A premium brand with a broad footfall in financial services, Credit Strategy has for 20 years served a set of credit-related functions across various sectors with a magazine, website and the UK’s largest awards and conferences for this profession. IN PRINT, Credit Strategy magazine sets the agenda for senior figures in credit risk, credit management and debt recovery. ONLINE, Credit Strategy is the established leader in delivering news and intelligence – covering breaking news, information and insight across the credit industry. IN PERSON, Credit Strategy runs a series of landmark conference and award events for the full spectrum of the credit market each year.

www.creditstrategy.co.uk

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Supporter

The Financial Ombudsman Service was set up by law to resolve individual disputes between consumers and financial services businesses. It can deal with complaints about a wide range of financial and money matters, from insurance and mortgages to investments and credit.

www.financial-ombudsman.org.uk

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Supporter

The Money Advice Liaison Group (MALG) is a UK-wide not-for-profit membership organisation which brings together advisers, creditors and stakeholders with the aim of ‘working together to improve the lives of people in debt’. As well as its National Members Meetings and annual conference, MALG supports regional groups across the UK in building their own networks and running their own events. Because MALG has no commercial, regulatory or political agenda, it is uniquely place to proactively seek solutions to the challenges facing the future of the money advice sector.

www.malg.org.uk

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