celebrating 120 years of success... delivering the perfect member experience! Consumer Credit Trade Association

Why Join CCTA?

As you are probably aware, the Consumer Credit Industry has undergone a number of changes in recent years. It is important that you and your business understand these changes in order to ensure that you are fully compliant and can progress forward in changing times.

CCTA offers a wide range of products and services for you to use within your business. As a member, you will automatically receive information and updates about your industry and legislation, technical advice and a complaints conciliation service, to name a few advantages.

For the full range of products and services we offer, please see below:

What We Offer Our Members

Our Reputation

Adhering to the reputable CCTA Code Of Practice, illustrates to customers and other businesses your credibility and reliability. In addition, for DVLA database users, we are fully accredited members of the ATA trade association.

FREE Legal Advice

We have a unique telephone advice line, for any legal or credit related enquiries you may have, concerning your business. Justify the cost of your membership fees, in just a call or two.

Ready to use Credit Agreements

Our legal experts make sure that our Agreements are compliant at all times, and are available to buy at special ‘member’ rates in a format to suit your business.

Training Courses

We hold training courses throughout the year to provide you with a complete overview of issues affecting our industry. Take advantage of reduced ‘member’ rates, and keep yourself and your staff in the picture.

Bulletins and Alerts

We send out regular bulletins to keep our members up-to-date with new regulations and legislation, helping you to understand and implement changes.

Complaints Conciliation Service

If one of your customers is unsatisfied after making a complaint, we are here as a third party to try and help to resolve the situation, before the involvement of the Financial Ombudsman.

Members Only – Access all areas

Our website offers the following password protected member services:
Full access to the membership database
A back catalogue of legislative information

FREE Magazine

Get involved. Our quarterly publication Consumer Credit is full of news from the industry and our members. Write an article, advertise, or just keep in the picture. In between issues, we send out an e-mail ‘mini magazine’, The Regulatory Inform newsletter full of snippets for you to enjoy at your leisure.

Networking Opportunities – Conferences and Roadshows

At least once a year, we run a conference and gala dinner, showcasing top credit professionals and government departments. This is your opportunity to ask those searching questions, exhibit your company, or simply meet, greet and enjoy.